There is no doubt about that data is the new gold. Data is a valuable asset to almost any type of business. It can fuel growth by making the company able to make smarter decisions based on statistics and numbers – thereby minimizing risks and maximizing profits by satisfying customers better, streamlining the organization and much more.
But still, many businesses are not using data in their everyday operations. Not because of technical issues, but cultural!
Start from the top
As with many other cultural changes within the organization, it starts from the top.
Having a top-level manager who can lead by example is crucial when changing habits and culture. AS humans – and employees – we are programmed to resist changes and the great unknown. We do not like changing behavior and prefers working like we always do.
So, in order to change anything, it is necessary to change the old ways. That can cause unease at between the employees, which is why it is important to have a respected and liked manger to show and lead.
Make sure to take the time required to answer all the employee’s questions about the changes about to happen. If the people who work for you feel heard and get their concerns quashed by reassuring answers, then the change at hand will be much more likely to not only succeed but by implemented as an integral part of the day.
Make it tangible
Data is by no mean something to hold or feel. But without showing some value or proof of concept, it will be difficult for the employees understand the true value of data.
When starting the process of moving towards data driven decisions there will be little or no proof of concept. However, it is possible to start on a smaller scale and setting up a ‘win’. Something tangible based on a simple dataset to get people onboard.
The proof of concept will show people why it is worth adjusting.
Keep it simple
In the transformation phase, it is important to keep it simple. Make sure reporting services are not something overwhelming, but still offers value.
Keep it simple and let the end users get data to make better, smarter decisions. In time, you can start working up towards larger reports with more data, but make sure it is presented in a non-complex fashion to keep users engaged.
Set the level and keep up as it rises
As the end users accepts data as a needed and natural way of working, they will want to get the data whenever needed. Therefore you must keep a well-balanced interface and maintain a quick platform that can serve the end users with the data needed.
Set a high level but remember to keep up as employees gets accustomed to life in a data driven organization. Provide them with a platform in top condition and reap the many benefits.